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Privacy Policy

Last Updated: May 24, 2026

At Magic MP USA, accessible from magicmpusa.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information we collect and record, how we use it, and your rights under United States federal and state laws (including the **CCPA/CPRA** of California) and Canadian laws (including **PIPEDA**).

1. Data Controller & Contact Information

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us:
Magic MP USA
Address: 100 E. Cook Ave. Ste 201C, Libertyville, IL 60048, U.S.A.
General Inquiries: Info@magicmpusa.com
Sales & Spare Parts: Sales@magicmpusa.com
Phone: +1 (224) 551-8605

2. Information We Collect

This website is B2B, industrial, and informational in nature. We collect information in the following ways:

  • Information you provide directly: When you contact us via email, phone, or standard mail using the details published on this site, we acquire your email address, phone number, name, company name, and any other details you choose to share in order to fulfill your B2B inquiry or quote request.
  • Log Files: Like most standard websites, we follow a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information (legitimate business interest).

3. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our corporate website.
  • Respond to your technical machinery questions, parts quoting, retrofitting consulting, and field services booking.
  • Communicate with you directly for customer service, updates, and business operations.
  • Understand and analyze how you use our website to ensure smooth loading and performance.
  • Find and prevent fraudulent activities or ensure general cyber security.

4. Data Sharing and Selling Disclosure

We do not sell, rent, lease, or share your personal information with third parties for marketing or promotional purposes. We may share information only with:

  • Internal employees and entities of the global **MAGIC MP Group** appositely trained to process parts orders or engineering requests.
  • Trusted service providers who assist us in operating our website, hosting, or direct logistics (e.g. shipping spare parts to your manufacturing plant), under strict confidentiality agreements.
  • State or Federal authorities if required by law or in response to valid legal requests.

5. CCPA/CPRA Privacy Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), as amended by the CPRA, California consumers have specific rights regarding their personal data:

  • Right to Know: You have the right to request that we disclose the categories and specific pieces of personal data we have collected about you, the sources, and business purposes.
  • Right to Delete: You have the right to request the deletion of your personal data collected, subject to certain legal exceptions (such as maintaining records for active warranties).
  • Right to Correct: You have the right to request that we correct inaccurate personal data.
  • Right to Opt-Out: Since we **do not sell or share** your personal data to third parties, there is no need for a "Do Not Sell" opt-out panel. We strictly use your details for B2B operations.

If you make a request, we have 45 days to respond to you. Please contact us at Info@magicmpusa.com to exercise these rights.

6. Canadian PIPEDA Compliance

For Canadian citizens and companies, we adhere to the Personal Information Protection and Electronic Documents Act (PIPEDA):

  • Accountability: We are responsible for the personal info under our control.
  • Consent: We obtain meaningful consent (implied B2B consent when you email us a request) for collecting and using your contact information.
  • Limiting Collection: We limit collection to what is necessary for our engineering and parts operations.
  • Access: You can request access to your stored personal info at any time to verify its accuracy and completeness.

7. Children's Information (COPPA)

Another part of our priority is adding protection for children while using the internet. **Magic MP USA** does not knowingly collect any Personal Identifiable Information from children under the age of 13. Our industrial machinery website is strictly targeted at adult B2B manufacturing representatives. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

8. ADA Digital Accessibility Commitment

We are committed to ensuring our digital content, including this policy, is accessible to individuals with disabilities. We follow the **WCAG 2.1 AA** guidelines, ensuring clean semantic HTML structure, keyboard navigation capability, proper high-contrast coloring, and compatibility with screen readers. If you experience any accessibility issues with our website, please email us for assistance.